If you have good quality used furniture and household items that you no longer want, 9 Lives Furniture would love to hear from you. Items are subsequently displayed and sold from our showroom.
Collections of clean domestic furniture and household items are by prior arrangement. Please call us to arrange a collection date. We do not charge for collections. We are always grateful when donors deliver to us direct. Please call in advance to let us know when you’ll be bringing in your items.
Please note that upholstered furniture must comply with fire safety regulations and be in good, clean condition. All electrical items will be PAT tested to ensure they are in good working order. Unfortunately, gas appliances are not accepted, and fridges/fridge freezers should be less than five years old.
Frequently asked questions
Please call us on 01923 718 666 or complete the online form.
We will ask you about the items you have to donate and arrange an appointment to pick them up from you. Our drivers run twice-daily collection/delivery rounds (Tuesday to Friday). Alternatively, you can contact us to arrange dropping them off at our showroom in Rickmansworth.
Our drivers and showroom staff have the discretion to decline items that do not have fire labels (where required), are not of the appropriate quality or, in our experience, will not sell (and sometimes where we have a high level of similar stock in the showroom).
If you are donating small items of furniture we can arrange a collection when you call. However, for larger items such as three-piece suites we do need as much notice as possible.
Please contact us for further information about collection locations.
We take anything that is a fast-moving item, such as:
dining tables and matching chairs
chests of drawers
bric a brac
And if your item isn’t on this list, please check with us as we’d love to hear from you. We also take electrical items that are in working order.
We only take electrical items that are in good working order and are less than five years old.
We only take items that are in good, clean condition. We can only take sofas, armchairs, beds and dining chairs with fabric on them if they carry fire labels. All upholstered furniture, including mattresses, must have a fire label attached. On sofas and armchairs this will read:
‘Complies with the furniture and furnishings (fire) (safety) regulations 1988.’
Mattresses and divan bases must have a blue framed label which refers to BS7177 sewn into the end wall.
We do not take clothes, large wall units, anything without a fire label (unless it’s pre-1950), large heavy wardrobes, glass-topped tables or pianos.
We inspect, price and display the furniture in our showroom.
The price listed on the ticket is the price the general public pay. For people who are on a means-tested benefit and are referred to our scheme there is a 50% discount so the item immediately becomes half price.
Everyone is welcome at our showroom.
Our aim is to move as much furniture as possible in order to keep items out of landfill and to provide a quick turnaround of stock so that there is always plenty of choice.
9 Lives Furniture is a charity.
Our income is reinvested back into 9 Lives Furniture to help us continue to provide our furniture subsidy for those in need and to run our training courses.
If you’re a British taxpayer, we can reclaim an additional 25% from the taxman from the sale of your furniture or your cash donation through the Gift Aid scheme. This doesn’t cost you an extra penny – it comes straight from the government.
We’ll ask you you when you donate to us whether you are a taxpayer; to reclaim the Gift Aid, we’ll need your home address.
We are delighted to accept cash donations to support the charity’s work and enable us to continue our work. Please use the Virgin Giving Button located on the Home page.
If you have any questions about donating furniture that haven’t been addressed here, please fill in our contact form and we’ll get back to you as quickly as possible.